New Payment Services Regulations in Singapore

Blog / New Payment Services Regulations in Singapore

Singapore has a well-established framework for Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) compliance, which is overseen by the Monetary Authority of Singapore (MAS). As the primary financial regulator in Singapore, MAS plays a critical role in ensuring the stability and integrity of the country's financial system.

MAS is responsible for creating policies that financial institutions must comply with to meet AML and CFT standards. These policies are updated regularly to reflect changes in the financial landscape and to keep up with the latest global trends in AML and CFT. The policies cover various aspects of AML and CFT compliance, including customer due diligence, risk assessments, reporting of suspicious activities, and the maintenance of records.

a detailed guide for anti-money laundering in Singapore

Financial institutions in Singapore, including banks and insurance companies, are required to implement robust AML and CFT controls to detect and prevent illegal fund flows, money laundering activities, and terrorist financing. The Monetary Authority of Singapore requires financial institutions to conduct regular risk assessments to determine the risks of money laundering and terrorist financing and to take appropriate measures to mitigate those risks.

One of the key obligations for financial institutions under the AML/CTF framework is Know Your Customer (KYC) procedures in Singapore. Financial institutions are required to verify the identity of their customers and to monitor their transactions for signs of suspicious activities. To meet these obligations, financial institutions must gather information on their customers, including their source of funds, purpose of transactions, and any other relevant information that could help detect money laundering or terrorist financing activities.

The Monetary Authority of Singapore also requires financial institutions to report suspicious activities to the relevant authorities. This helps to ensure that illegal activities are detected and stopped in a timely manner. In addition, financial institutions must maintain records of their AML and CFT activities, which can be audited by the Monetary Authority of Singapore to ensure compliance with the AML/CTF framework.

Singapore Payment Services Act (PSA)

Singapore has recently undergone a significant change in its financial regulation with the introduction of the Payment Services Act (PSA) in January 2019. The act replaces the previous regulatory framework for payment services and aims to better regulate the payment services industry in the country. The PSA is a comprehensive piece of legislation that covers various aspects of payment services, including payment processing, e-wallets, money transfers, and cross-border payments.

One of the main goals of the PSA is to enhance the protection of consumers in Singapore's payment services sector. Under the act, payment service providers are required to implement strong security measures to protect consumers' personal and financial information. This includes measures such as two-factor authentication, encryption of sensitive data, and regular security audits.

Another key aspect of the PSA is the regulation of payment service providers. The act requires all payment service providers operating in Singapore to obtain a license from MAS. The license will be granted based on the provider's compliance with the PSA and other relevant regulations, including AML and CTF requirements.

The PSA also introduces new provisions for dispute resolution between payment service providers and consumers. Under the act, consumers are entitled to receive compensation in the event of unauthorized transactions, while payment service providers are required to resolve disputes in a timely and fair manner. This provides a higher level of protection for consumers and enhances the overall level of trust in the payment services sector.

The PSA also includes provisions for cross-border payments. Payment service providers are required to comply with the PSA when conducting cross-border payments, and to ensure that the transactions are processed in a secure and efficient manner. This is aimed at promoting the development of cross-border payment services in Singapore and making it easier for businesses and individuals to conduct international transactions.


What Should Companies Do to Comply with PS 2019

Companies operating in Singapore's payment services sector must comply with the PSA 2019 to ensure the protection of consumers and the integrity of the financial system. Here are some key steps that companies should take to comply with the PSA:

  • Obtain a license from the MAS: Payment service providers are required to obtain a license from the MAS to operate in Singapore. This license will be granted based on the provider's compliance with the PSA and other relevant regulations.
  • Implement robust security measures: Payment service providers must implement strong security measures to protect consumers' personal and financial information. This includes measures such as multi-factor authentication, encryption of sensitive data, and regular security audits.
  • Comply with AML/CFT requirements: Payment service providers must comply with AML and CTF requirements to detect and prevent illegal fund flows through Singapore's financial system. This includes implementing customer due diligence procedures and reporting suspicious activities.
  • Resolve disputes in a timely and fair manner: Payment service providers must resolve disputes with consumers in a timely and fair manner. This includes providing compensation in the event of unauthorized transactions and implementing an efficient dispute resolution process.
  • Comply with cross-border payment requirements: Payment service providers must comply with the PSA when conducting cross-border payments. This includes ensuring that the transactions are processed in a secure and efficient manner.
  • Maintain records and reports: Payment service providers must maintain accurate records and reports to demonstrate their compliance with the PSA. This includes regular reporting to the MAS on their activities and financial position.
  • Regularly review and update policies and procedures: Payment service providers must regularly review and update their policies and procedures to ensure that they are compliant with the PSA. This includes conducting regular risk assessments and making changes as necessary.

The Monetary Authority of Singapore will continue to monitor and enforce compliance with the act to ensure that the payment services sector remains secure, transparent, and competitive. Companies must prioritize compliance with the PSA to protect consumers and maintain the integrity of the financial system.

Guide for anti-money laundering regulations and authorities in Singapore
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